Returns & Exchanges

At Cleansing, we want you to be completely satisfied with your beauty ritual. If a product isn't the right fit for your skin, we offer a hassle-free 30-day return policy for all unused or gently used items.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the products in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.